For those in a crisis
Please email Karen Galloway, Diocesan Safeguarding Officer, available 9.00am to 5.00pm Monday - Friday or call on 07785 621319,
or email Catherine Banthorp, Assistant Diocesan Safeguarding Officer, available 9.00am to 5.00pm Monday - Wednesday or call on 07394 568403.
For all safeguarding concerns
Customer First to discuss safeguarding/homelessness concerns please call 0808 800 4005.
Click here for issues relating to adults.
Sexual abuse concerns
|Survivors In Transition
|For male/female adults who have been sexually abused as a child
07765 052282 or 01473 23249
|Sexual Assault Referral Centre (SARC)
On-call Independent Sexual Violence Adviser: 07866 142139
|Suffolk Rape Crisis
|For referrals, telephone support and online counselling
0800 085 0520
|For adults abused as children
0800 801 0331
|Lucy Faithful Foundation
|UK-wide charity dedicated solely to preventing child sexual abuse.
|0808 1000 900
|Help for adults concerned about a child
|0808 800 5000
|A free, private and confidential service for children to talk anytime.
Safe Spaces provides vital support for survivors of church-related abuse, the service commissioned by the Anglican and Catholic Churches in England and Wales, will be run by Victim Support, a national charity with a track record of providing survivor support.
Safe Spaces is a free and independent support service, providing a confidential, personal and safe space for anyone who has been abused through their relationship with either the Church of England, Church in Wales or the Catholic Church of England and Wales. Safe Spaces comprises a team of trained support advocates, who have undergone specialist training in supporting survivors of sexual violence and who have received additional specific training in how the churches respond to abuse cases, the way in which faith and church-related settings have been used to carry out abuse, and the particular issues affecting people who have had or still have, a relationship with the church.
The service is for those who may have experienced any form abuse, including sexual abuse, physical abuse, financial abuse, psychological abuse (including spiritual abuse), domestic abuse, coercive and controlling behaviour.
Download the Safe Spaces Posters:
As of Monday 9 January, Safe Spaces is now being delivered by the new service providers – First Light. The service now has extended opening hours and a new email address (the service website remains the same). Please check that diocesan and cathedral websites are updated with the updated hours and contact information.
Monday to Friday 9.00am – 9.00pm
Saturday 9.00am – 1.00pm
Sunday 1.00pm – 5.00pm
0300 303 1056
Please contact firstname.lastname@example.org for further information.
For further information please visit: Safe Spaces | Weblink
You can contact the Safe Spaces team by phoning 0300 303 1056 (answerphone available outside of opening times) or email: email@example.com
|For female victims of Domestic Abuse
|0808 2000 247
|Anglia Care Trust
|For male and female victims of Domestic Abuse
|0800 977 5690
|24hr National Domestic Abuse
|0800 2000 247
Live Online Chat: Monday to Friday 10am 2pm
|A west Suffolk charity that supports survivors of relationship abuse
|South Suffolk Charity that supports those who have experienced domestic abuse
|07597 337831 [9am-1pm) Monday to Friday
|Male Victims of Domestic Abuse
|01823 334244 [Weekdays 10am-4pm]
The Freedom Project
Victims struggling with domestic abuse are more likely to stay in an abusive relationship if they have a pet – as they do not want to leave them behind. Abusers often use pets as tools of coercion to prevent victims from leaving. The Freedom Project, launched by Dog’s Trust, is a dog fostering service aiming to give dogs a safe temporary home for up to 9 months so victims of domestic abuse can feel more confident in leaving their relationship knowing that their dog will be safely looked after in the meantime, and that they will be able to reunite with them once safe to do so.
The Freedom Project | Weblink
Support that children can directly access
Childline 0800 1111 or for further information please visit: www.childline.org.uk
The Hideout or for further information please visit: thehideout.org.uk/children/home
Support for parents
To learn more about how to keep Children and Young People safe online:
Think U Know | Weblink
Parentline: available on: 0808 800 2222.
|Help for those with drug or alcohol issues, a mental health concern or a learning disability.
|Support for those dealing with drinking problems
|0800 9177 650
|Support for those dealing with drug problems
|0300 999 1212
|Support for those dealing with gambling issues
|0330 094 0322
|An Ipswich based charity for women recovering from addictions and other life challenges.